Performance standards are a great tool for driving up quality. The Care Quality Commission inspects our services for compliance in relation to the important domains of safety, effectiveness, care, responsiveness and leadership. We also measure our own performance against a complementary set of Ashcroft People Standards which focus on quality of life.
Current ratings are set out below. This snapshot is a pleasing picture which suggests that Ashcroft care and support services are performing well. As we all know, however, the journey to quality has no end.
|Supported Living Service*||Outstanding|
*Includes support services provided in individual flats, bungalows, annexes and properties not owned by Ashcroft